The Alternate Contact...

A happy reunion for this little guy and his family. Sadly, Mr. Tibbs' owner passed away in 2020, and his microchip was still registered to her. There was, however, an alternate contact. The alternate contact information was current, and Chicago Animal Control reached her but she was in the hospital. Elizabeth explained to them that his owner, her aunt, passed away, and that the son kept Mr. Tibbs. She said she would call and let him know.

CACC hadn't heard back from David, so Microchip Hunters received the case with just a couple days left on the hold. Luckily, Elizabeth answered my call. She was able to give me David's number, and I left a message and text. I called again a while later, and he answered. He was looking for him, and didn't know what to do. He wanted to pick him up first thing, and would arrange for a ride. David said he missed him so much, and that he thinks kids opened the gate and Mr. Tibbs got out. He knew about the microchip, but didn't know how to go about updating the registration.

After giving him the information to email CACC, I told him to make sure he brought proof of ownership, as he wasn't on the microchip.
After numerous texts to me the next morning, David finally heard back from CACC on an appointment time once they opened, and was there to bring Mr. Tibbs home.

We also made sure that Mr. Tibbs' microchip had David's information, and also left his cousin Elizabeth on as the alternate.
Alternate contacts are so important - always make sure they are someone you still want to be contacted if you cannot be reached!

Welcome home Mr. Tibbs, we knew your family was looking for you! From David "Thank you thank you thank you I really appreciate it. I am going to put a chain and lock on my gate from now on."

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