A beautiful white Lab was found in a town in Louisiana. Jennifer, the finder, took her to be scanned and the unregistered microchip backtracked to a rescue group here in Illinois. When Jennifer contacted the rescue, they couldn't find any records of this microchip in their system, so one of the rescue's volunteers (also a LDI volunteer) contacted microchip help for assistance.
First thing, the microchip was checked, and confirmed that it showed this rescue as the facility that the microchip was sold to. Since they couldn't find it in their system, I recommended getting the dog scanned again, and to include a photo of the scanner with the microchip number. So often, we see microchip numbers transposed or written down illegibly and submitted incorrectly. Sure enough, when "Luna" was rescanned the 8 turned out to be a B, and this chip did not backtrack to this rescue! It backtracked to another facility.
I went back to work, and found the information for the original owner from Louisiana. When she answered the phone, she let me know that they rehomed "Haven" years ago, and she gave me the name of the organization she rehomed her to. I was happy to hear the animal services group she surrendered Haven to was local to where she was found, and contacted them!
When this animal services facility provided me the information on the adopter, they gave me the first name of the owner, but it was not exactly correct! This information was in their old records. The phone number they provided belonged to this incorrect name also. When I called, I talked with a wonderful lady, that told me that she had a dog from them but this was not her dog. She confirmed her name and phone number were a match to what the facility provided me, but when I gave her the address, it didnt belong to her! Ugh...
The address was researched, and the name was almost identical to hers, just a little off! She and I were relieved, and I called this other person. A gentleman answered the phone, and when I asked if he was missing a dog, he said, "Yes I am, a white Lab." Made my day. This dog was gone 5 days already and he told me, "thank you so much, I am really missing my dog." I gave the finder his number, and they were reunited later yesterday. The finder tried to get a photo, but Luna was too excited and jumped right into her family's car!
Luna is home, her family didn't know she was microchipped - microchip hunters will be helping get the microchip transferred over! Jennifer also provided a collar for Luna, and Lost Dogs Illinois ordered an ID tag for her to wear in case she gets out again.
We are really happy Jennifer was there to take Luna in, and her cooperation to get her rescanned. Microchips are so important; please send these kind of microchip issues to microchiphelp.com, you never know what the sequence of events will be. For Luna and her family, it made all the difference. She may not have made it home otherwise.
Found 10/20/2021 Reunited 10/25/2021 Welcome home Luna!
Lost Dogs Illinois