Typo in the phone number

We always recommend that owners confirm with microchip companies that their information is entered correctly and is complete. Here is a great example of human error.

Mia went missing while her daughter was visiting in Chicago - they are from Lake County. She is microchipped but when Chicago Animal Care and Control tried to reach the family from the numbers on file, they were disconnected. There was not an address registered on the microchip either.

Microchip Hunter Amy went to work trying to connect with the family. It was the weekend, so the vet that implanted the microchip was closed. It was in Lake County.

Amy hadn´t heard back from anyone, and the vet received my message from the weekend and called me first thing Monday morning. When they provided me the phone number, I realized the 8 was entered as a 0, and the family answered the phone. They were looking for Mia and made arrangements right away to pick her up. They needed to get the money together, so Lost Dogs Illinois offered to pay the fee to speed up the reclaim process!

Miaś family told me they couldn´t wait to get her home, and the kids were really missing her.

Mia went home yesterday, and is now spayed. The family will be updating the contact information too with the chip company.The vet had registered it originally.

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